Delete your SunStreak account and data

You can request deletion without installing or signing into SunStreak. SunStreak is provided by Edward Donalds.

Request deletion by email

Email an account-deletion request to edwardjdonalds@gmail.com with the subject SunStreak account deletion.

Send it from the email associated with your SunStreak account and state that you want the account and associated data deleted. If you no longer have access to that email, contact us so we can verify ownership another way. Do not send passwords, payment-card details or identity documents in your initial message.

Our target is to complete deletion within 30 days after verifying ownership. We will confirm the outcome and explain any lawful delay or required retention. Sending the email starts a request; it does not instantly erase your account.

What is deleted

Deletion removes your sign-in account and profile, synced wake history and streaks, schedule and lifecycle records, league memberships/results associated with your account, Crew memberships and invites you issued. Shared Crews can remain for other members with your ownership reference removed.

A remote request cannot erase an offline phone. To remove its local alarms, photos, registered codes, preferences and history, use Delete Everything in the app or clear SunStreak’s storage in Android settings. Clearing storage or uninstalling alone does not delete an online account.

Delete from the app

Open Settings → Your data → Delete Everything. This clears this phone’s SunStreak data and signs you out. If you are signed in, it also requests deletion of that account from the server. Successful server deletion removes active account records immediately. If the app reports that server deletion failed, email support; do not assume the online copy was deleted. If you are signed out, use the email route to delete an existing online account.

Subscriptions and retained records

Account deletion is available whether or not you cancel a subscription. Deleting SunStreak or its account does not cancel a Google Play subscription. Open Google Play → Payments & subscriptions → Subscriptions to manage or cancel it. Google’s cancellation instructions explain the process.

For billing-provider cleanup, we may temporarily retain an opaque billing identifier, request status, timestamps and retry information after the account is removed. This helps us complete and verify deletion with the provider. We remove this cleanup record once the provider confirms absence. If the billing record is linked to another account, support must review ownership first to avoid deleting someone else’s data. Provider processing is asynchronous.

Google and billing providers may retain transaction records for payment, accounting, fraud prevention and legal obligations. Service logs and backups expire under provider retention settings rather than being erased instantly by an account-deletion request. Contact support for help with associated provider records; a Google Play order reference can help identify a purchase, but is not required to delete your SunStreak account.

Read the privacy policy for the data we process. For any deletion problem, email edwardjdonalds@gmail.com.